Slower Police, NYFD and Ambulance Times and Nobody in Govt Notices?
As the Driver Get 9 Years for Mowing Down Ariel Russo Not A Word About the 911 Caused Ambulance Delay Scandal
The 911 Delay Cover Up is So Deep That the Daily News and NYP Stories About the Sentence Does Not Even Mention the 911 Ambulance Delay
"Lobbyists and Consultants Were Allowed to Run Rampant On the 911 Project" Dept of Investigation
City's 911 upgradeis decade behind schedule and nearly $1 billion over budget, a scathing reportby Department of Investigation finds (NYDN) Report shows Bloomberg administration woefully mismanaged overhaul as vendors and consultants ran it with little supervision from City Hall. A scathing report by the city’s Department of Investigation found the Bloomberg administration mismanaged for years the city’s massive overhaul of its 911 communications system. The upgrade is 10 years behind schedule, nearly $1 billion over budget and needlessly slowed down by a persistent battle of the badges between the FDNY and the NYPD, the report shows. * A new investigation has found New York City employees were pressured by supervisors to “‘sanitize,’ ‘soften’ or ‘spin’” failures surrounding the long-delayed, $2 billion upgrade of the city’s 911 system by tampering with color-coded ratings,the Times writes: * Investigation Finds Problems With Work on New York City 911 System (NYT) The city’s Department of Investigation cites mismanagement, overdependence on contractors and tampering with status reports in a new report on a halted project.* City's 911 upgradeis decade behind schedule and nearly $1 billion over budget, a scathing reportby Department of Investigation finds (NYDN)
Sad and Sick Family of Ariel Take A Small Settlement for Death Attributed to Corrupt 911 System
Daily News de Blasio Where is the Moral Obligation to Ariel?
City awards Ariel Russo’s family just $150K from $40M suit (NYP) The family of 4-year-old girl fatally struck by a speeding SUV on the Upper West Side received a $150,000 settlement from a $40 million negligence lawsuit against the city, sources said. Ariel Russo was walking to day care with her grandmother in June 2013 when an unlicensed teen behind the wheel fatally struck her and fled the scene. The girl’s mother said late Tuesday she was relieved that the litigation was finished. “It was just getting too painful to keep on going,” Sofia Russo told The Post. She said the settlement was less than the amount sought because the family’s argument about an ambulance delay was hampered by the fact that a bystander and not a relative had called 911. Thursday Update A pair of state lawmakers want to close a legal loophole that allowed city lawyers to reduce a settlement to the grieving family of a 4-year-old girl killed by a driver fleeing cops on the
Settlement is A Cover Up of the City's Mismanagement and Corrupt Lobbyists Control of Government
DOI Makes Fewer Arrest . . . No City Employee Has Been Indicted for IT Corruption Or Political Consultant for Mixing Campaign $$ and PAC $$
The Press Covers-Up the Reason Increase Ambulance Response Time
Closed Hospitals and Problem Plagued 911 Phone System
Update No Trial No Record For Parents Lawsuit Against the City. . . Judge Block Manhattan DA Cover-Up of 4 Year Olds Death
Who is Protecting Ariel Russo? DA, Media, Pols or Her Lawyer
April 2014: de Blasio, Council Promises to Deliver on Ambulance Time
Senate Leader John Flanagan on MTA fight: ""We're not going to cede control of the state budget to the mayor of NYC" Friday Update Governor Andrew Cuomo derided the assertion — backed by both the city and transportation advocates — that he has a history of taking money intended for the MTA and redirecting it elsewhere, Politico
Flashback de Blasio “Rips” Ambulance Response Time To Fatal FireAnd Is Open To Change (April 24, 2014, Social Medic) Newly sworn in
Six Degrees of Sanford
de Blasio Goes Against His Own DOI Commissioners Warning Blocks Conflict of Interests Screening for Contractors
No Human Rights for Ariel Russo Who Counted On the 911 Emergency Phone System to Live
de Blasio Names 911 Failed System Lobbyists Greenspun to the Human Rights Commission
Do Lobbyists Have Anything to Do With the City Not Cleaning Up Its Corrupt Commputer Contract System? YOU BET
More on Corrupt Lobbyists Arzt
Instead of putting the project back out for bid, DoITT selected HP, which had twice failed to meet the minimum technical score to manage and complete the project, Liu said. HP then hired iXP as a subcontractor on the project, Liu said. Both Mercury and George Artz have been lobbyists for Hetwlett-Packard which was the main contractor of the city's 911 emergency system that crashes a lot. The city 911 system is now being sued by the parents of 4-year-old Ariel Russo who claim she died because an ambulance to take the little girl to the hospital was delayed by a 911 crash. More on Dark Pool Corrupt Lobbyists The city’s Department of Information Technology and Telecommunications allowed the company to “drastically mark up” subcontractor bills, with project consultants overbilling the city, it said. Liu said the 911 system’s flaws echo faults in city oversight of an automated Internet-based payroll system called CityTime
IT Firm That Got Away With Citytime Corruption Wins Another Contract So Much For Cleaning Up IT ContractsAre we safe?(NYDN) Make sure the city’s 911 system really works. Last year, after a speeding SUV struck and killed 4-year-old Ariel Russo, help was delayed for an inexcusable four minutes. The city scrambled to offer explanations and excuses, none of which answered the core question of whether a crucial system was up to its job. Each of last week’s three studies found that building the new police/fire/ambulance telephone dispatch system is costing taxpayers way more than anticipated, $2.3 billion instead of $1.3 billion, and taking far more time than planned — an insane 15 years instead of five.The blame is rightly being laid on the overuse of outside consultants, who must now be reined in by Information Technology and Telecommunications Commissioner Anne Roest.Meantime, Peters must probe whether any of the overruns have been due to malfeasance as opposed to just incompetence. In other words, was CityTime-style law-breaking involved? In probing Ariel’s death, which happened just as the NYPD’s police computer-aided dispatch was being activated, Gonzalez found damning evidence of delays, lost calls and system crashes.The new computer-aided dispatch systems for fire and EMS are yet to come online. Before any new parts of 911 are turned on, it must be shown to work. Shorris has ordered a review.
When It Comes to City IT Contracts Gartner is the Permanent Government
Consultant firm hired for city's municipal ID card plan was flagged for 'questionable spending' on another city tech project (NYDN) EXCLUSIVE: The firm, Gartner Inc., was awarded a no-bid $350,000 contract to get the controversial ID cards ready to go by the end of the year. The same firm had been flagged one year earlier for 'questionable spending and dubious timesheets' for a project that ballooned to $25 million. What made the Gartner selection even more puzzling was that it mirrors a tactic that led to the notorious CityTime scandal — hiring an outside consultant to make sure an important taxpayer-funded tech job is completed on time and without waste. Four years after the CityTime debacle, in which outside consultants managed to steal $500 million before getting caught, the rising costs of high-priced consultants are an ongoing concern on major city tech projects. DOI Commissioner Mark Peters recently cited “internal control weaknesses” in the way the city manages big tech jobs. And City Controller Scott Stringer found the 911 project’s governance “was inappropriately structured, overly reliant on consultants and ineffectively monitored.
”DCA hired Gartner in 2007 to create an online system for businesses to apply for licenses — a confusing process that was being handled by multiple agencies. The project’s original contract was for $4.5 million and was to take two years. Liu’s auditors found timesheets that appeared as if they had been manufactured after auditors asked for them. The former controller also raised questions about $500,000 in payments on an earlier contract Gartner had overseeing creation of a GPS system to track city garbage trucks. His 2011 audit questioned whether Gartner was billing for items not related to that project. Liu sent his findings to the DOI in February 2013, but they declined to pursue the matter because there were no clear signs of fraud. \Gartner has seen its existing city contracts expanded by the Technology Development Corp., a city-funded nonprofit set up in 2012 by then-Mayor Michael Bloomberg to get control of big tech projects in the wake of CityTime. TDC is able to hire vendors without putting contracts out to bid. TDC does this by claiming the need for consultant work is time-sensitive, then expanding a consultant’s existing city contract with what are called “task orders.”
More on the Citytime Cover-Up
In 2012, the Comptroller’s Office issued an audit finding that Hewlett-Packard had padded time sheets, reaping millions of unearned dollars on a contract related to the E-911 dispatch system.The audit highlighted how HP and its subcontractors billed the city for work unrelated to the project — even stating on time sheets that workers had spent time killing water bugs in a bathroom and that workers attended meetings when they were clearly taking the day off. It also found that HP had failed to ensure that its consultants and subcontractors were qualified to perform the duties paid for by the city, and that time sheets were sometimes approved more than two years after the work was done.As Federal Judge George Daniels stated in sentencing the con artists behind CityTime, the city’s procurement system is “an invitation for not just waste but corruption and fraud for those who would take advantage of a bureaucratic mess,” and that without significant reform, “criminal prosecutions for fraud against the city will continue to be a routine part of the court’s docket.”
911 Emergency Phone Scandal: The Media Except Daily News Hung Up With Amnesia
de Blasio Has No Skin in the Game . . . Daily News Gets Involved With the Investigation
The Daily News has chronicled the new system’s problems for five long years. We’ve revealed internal documents about mismanagement, shoddy work by major private contractors, and life-threatening delays in getting ambulances and fire trucks to major emergencies. So we offer some suggestions to the Department of Investigation, which has begun a probe into possible corruption with the project, and to Controller Scott Stringer, who is conducting a separate audit of the money trail. Gonzalez: De Blasio's probe into 911 system can reveal truth behind $1B loss(NYDN) The Department of Investigation can discover the truth behind problems with the project's general manager, Hewlett Packard, and why the Bloomberg administration kept cutting them slack. Why did an effort that began nearly a decade ago under former Mayor Michael Bloomberg with a hefty $1.3 billion pricetag spiral out of control — now nearly $1 billion over budget and years behind schedule? Why do so many cops, firefighters, and emergency service technicians claim the new system, known as the Emergency Communications Transformation Project, is hurting emergency response times instead of improving them?
Troy's Citizens Journalism Exposed the Importance of the Cosgrave Memo
Blogger Suzannah Troy Has Been Reporting On the Cosgrave Report and the Cover-Up of the Corrupt 911 Contract for 5 Years Today She Called for A Knapp to Uncover the Corruption Behind the Building of the 911 System
Start with the scathing April 2007 memo by Paul Cosgrave, then the commissioner of the Department of Information, Technology and Telecommunications, to Bloomberg’s deputy mayor Ed Skyler.In it, Cosgrave listed dozens of failures by Hewlett Packard, which then held a $380 million contract as the project’s general manager, supervising a half dozen subcontractors, including Verizon, Motorola and Northrop Grumman. HP also had a separate $64 million contract to deliver a new computer-aided dispatch system for the Police Department.
In 2007 Lobbyists George Arzt Was Hired by HP to Lobby HP to Lobby Deputy Mayor Skyler to Keep the Company on the 911 Project
The Following NYC Public Officials Should Be Asked What Do They Think of Their Political Consultants Involvement in the HP Contract
Queens BP Melinda Katz, Consumer Affairs Commission Judy Menin, Former DA Joe Hynes, Candidate Oliver Koppel, Assemblyman Danny Farrell, Congressman, Congressman Jeffries, Former DA Morgenthal, Senator Carl Kruger (in jail), AG Schneiderman, de Blasio (2009 Public Advocate), Councilman Rubin Wells (Indicted), Comptroller Stringer, John Liu for Mayor 2013, Former Assemblyman Kellner. Melinda Katz Before She Queens BP A Paid Lobbyist For @nypost @FoxNews @newscorp
But the company was doing a terrible job with both contracts.“Leadership and staff improvements have not occurred as promised,” Cosgrave wrote. “Deficiencies are not corrected. HP’s staff is not sufficiently skilled to meet program requirements, resulting in a large additional layer of administrative staff to correct mistakes.” Cosgrave found the company was even marking up prices for some products by 50% over their cost.Along with top officials in the police and fire departments, he recommended immediately rebidding the project and getting rid of HP within a year.More than a year later, HP was forced to pay back $32 million for failing to deliver a working dispatch system and replaced on that portion of the project, but it was kept on as the lead contractor for the overall program until early 2011, when City Hall brought in Northrop Grumman to take over, and it continued to do work on the project for several more years.Meanwhile, a 2012 audit by then-Controller John Liu found persistent problems of overbilling. One HP helpdesk operator, for example, was paid $185,000 annually. Some of the company’s unskilled office workers were billing for six-figure consultant salaries. Liu demanded that HP repay $163 million. Bloomberg’s aides ridiculed his audit and commissioned their own. But even their report found more than $24 million in overcharges by HP. Then in his last days in office, Bloomberg quietly reached a settlement for HP to repay taxpayers a paltry $6 million. To his credit, Stringer refused to approve that deal. Still, for all those years the Bloomberg administration kept giving second and third chances to HP and those other big name contractors.
More Evidence That Arzt Protects and Causes Bad Government
More on Corrupt Lobbyists Arzt
Media Never Names the Lobbyist Who Made Money on the Broken 911 System . . . Will the Investigators?
What role did 911 lobbyists play in giving Verzon gifts to NYPD Assistant Chief Charles (Chuck) Dowd? The Death of Ariel Russo Did Not Even Stop the Corruption and Incompetence of the 911 System
Daily News the What Happen But Not the How and Why
Daily News Today Says 911 System Failed Ariel Russo But Do Not Name the Lobbyist for the Contractors or the reasons for NYPD's communication director Dowd being forced out and his aides jumping ship. Former Comptroller Liu said HP overbilled the city for $163 million and didn't properly deliver for years. In 2012 Liu callled for a review of the HP contract by Manhattan District Attorney Cyrus Vance Jr. “because of the possibility of fraud in the solicitation and billing process.” Liu’s audit said that Hewlett Packard shouldn’t have been hired for the 911 work because it failed to meet the city’s technical requirements. Among the lobbyists to get paid by the city’s broken 911 system contractors wLiu also claimed that the city and HP hired unqualified project consultants and overbilled the city by another $50 million.as George Arzt, Mercury Public Affairs, LLC, Jennifer Carlson, Peter Barden, Jonathan Greenspun, Michael McKeon, Kasirer Consulting LLC. More on Corrupt Lobbyists More on Dark Pool Corrupt Lobbyists
The 911 Delays Continue to Hurt
Two minutes added to the response time of emergency crews to a fire at St. Joseph Hill Academy convent on Staten Island last fall were likely the result of New York City’s 911 dispatch system, which is now under scrutiny by the de Blasio administration, WNYC reports: * amNewYork writes that Mayor Bill de Blasio is wise to decide to look into New York City’s troubled 911 system upgrade, and the first challenge is to figure out what’s wrong:
De Blasio still weighing whether to hire a chief technology officer http://www.crainsnewyork.com/article/20140522/TECHNOLOGY/140529952/goodbye-silicon-alley-hello-techopolis …
911 Contract Scandal: Too Power Connected for A Crime?
911 system screw-up may be related to 'incompetence, misconduct or criminal activity': top city investigator(NYDN) Department of Investigation Commissioner Mark Peters said it's too premature to tell what really happened to overhaul of 911 system that has fallen years behind schedule and cost almost $1 billion over budget. Mayor de Blasio ordered the DOI probe and a 60-day halt to the overhaul of the 911 system, which has fallen years behind schedule and gone almost $1 billion over budget. Peters said he wants to know why the city keeps going astray on tech contracts. “The taxpayers’ pockets are not bottomless, and this appears to be a boondoggle,” said Councilman James Vacca (D-Bronx)
Is the Corrupt 911 Causing Death?
The fire officers' union blames the 911 system for delaying the response to a Brooklyn fire that killed an officer.(WNYC) "It looks terrible."--
* City Council holds hearings on 911 system (NYDN) *Officials Scrutinize 911 System(WSJ)
NYC IT Incompetence Continues Now With DOE Computers
Why is Nobody Talking About Liu Call for A Criminal of the Possible Fraud in Bidding and Billing Process of the 911 Contracts?
Department of Information Technology and Telecommunications allowed the company to “drastically mark up” subcontractor bills, with project consultants overbilling the city, it said. Liu said the 911 system’s flaws echo faults in city oversight of an automated Internet-based payroll system called CityTime, for which Science Applications International Corp. (SAI) in March agreed to pay $500.4 million in restitution under a deferred-prosecution agreement to resolve charges of fraud against the city. HP was one of two companies to bid on the systems integration portion of the city's ECTP project in 2004. The other company, iXP Corp., passed the test for the required technical standards and was selected, but withdrew its proposal.New York City Comptroller John Liu is threatening to block a proposed $144 million contract for Verizon to run the city’s new 911 system, and wants any new contract to include training for city workers to maintain the system, the New York Daily News’ Juan Gonzalez writes: Instead of putting the project back out for bid, DoITT selected HP, which had twice failed to meet the minimum technical score to manage and complete the project, Liu said. HP then hired iXP as a subcontractor on the project, Liu said. Both Mercury and George Artz have been lobbyists for Hetwlett-Packard which was the main contractor of the city's 911 emergency system that crashes a lot. The city 911 system is now being sued by the parents of 4-year-old Ariel Russo who claim she died because an ambulance to take the little girl to the hospital was delayed by a 911 crash.
Why the City's IT Corruption Continues
Not One City Employee Was Indicted For the Largest Corruption Scandal in City History, CityTime
Ex-911 boss Chuck Dowd's underlings retire ahead of probe *Charles (Chuck) Dowd of Staten Island has left his position as head of the Police Department Communications Division during an on-going probe of a board he sits on that is building the first nationwide broadband public safety network for emergency responders, the Daily News said. FlashBack Three men involved in $100 million CityTime fraud sentenced to 20 years in prison.(NYDN)
The CityTime Cover Up
The 911 Failed System Scandal Continues
Mayor de Blasio suspends 'out of control' $2B upgrade plan for flawed 911 system, launches probe of project's budget(NYDN) In a letter to key city commissioners, First Deputy Mayor Anthony Shorris ordered a 60-day suspension of the overhaul of New York City’s 911 system while the Department of Investigation looks into why the upgrade project is behind schedule and over budget*
New York City Calls Halt to Overhaul of 911 System(NYT)
The project is hundreds of millions of dollars over budget, years behind schedule and will take at least three more years to complete, Mayor Bill de Blasio said on Monday. * The Daily News writes that New York City First Deputy Mayor Tony Shorris was right to freeze the Emergency Communications Technology project for a two-month study of its issues: * Overhaul of 911 System on Hold Pending Review(WSJ)
Do Lobbyists Have Anything to Do With the City Not Cleaning Up Its Corrupt Commputer Contract System? YOU BET'Weaknesses' remain in city’s handling of computer contracts, nearly four years after explosive CityTime scandal: investigators(NYDN) The report found that CityTime contractors hired sub-contractors who in turn hired their own sub-contractors, some of whom were unknown to the city. Peterson says all sub-contractors should undergo exhaustive review. The city paid an outside consultant, Mark Mazer, to oversee CityTime, but he wound up masterminding the $500 million fraud. He was sentenced to 20 years in prison. DOI says the city must assign a qualified city employee to that role for all future projects. The upgrade started in 2004 and was supposed to take three years and cost $1.3 billion. By 2012 it had grown to $2 billion — and wasn’t complete. Mayor de Blasio halted it in May after dispatchers complained of glitches that regularly delayed emergency response times. And Controller Scott Stringer held up a $6 million settlement with the project’s contractor, Hewlett Packard, due to an earlier audit that found $160 million in possible overbilling. DOI is now trying to determine what went wrong and whether fraud occurred. Peters’ recommendations will likely apply to the ongoing effort to upgrade the 911 system. CityTime Scandal Time Line
The Lobbyist Who Made Money on the Broken 911 System
SHOCKING The City's Largest Lobbying Firm Kasirrer Was Deep Into the Corrupt of the Citytime Scandal
The city’s top lobbyist has been retained to restore the battered reputation of a national company at the center of the CityTime scandal, one of the biggest rip-offs in municipal history. Records show that Suri Kasirer, who consistently reports earning more than any lobbyist working in city government, was hired Feb. 15 to work on behalf of Spherion Atlantic Enterprises. The company hired the two computer consultants whom prosecutors charged with pulling off one of the biggest heists ever by embezzling $80 million of the $722 million in spending to build a new timekeeping system. Kasirer Consulting, the firm founded by Suri Kasirer. Her firm raked in about $6 million—about a tenth of all of the city lobbying dollars spent in 2012. The firm also earned nearly twice as much as its nearest competitor. Lobbyists Lined Up To Help Host Million-Dollar Bill de ...(NYDN)Oct 22, 2013 - The host committee of Bill de Blasio's million-dollar Monday-night ... Hospital, and A-list lobbyist Suri Kasirer, who has met with de Blasio on ...
DOIT Under Heat From the 911 and CityTime Scandal New Commish. . .
Mayor Bill de Blasio appointed Anne Roest, a 25-year public sector IT director from the Cuomo administration, as his new commissioner of the city’s Department of Information Technology and Telecommunications, Crain’s reports * Anne Roest appointed city IT commissioner
Shake Up At the City's Trouble 911 Emergency Phone System . . .
EXCLUSIVE: NYPD Commissioner Bill Bratton removes high-ranking cop from heading city's troubled 911 system(NYDN)In March, NYPD Assistant Chief Charles (Chuck) Dowd was removed as head of the 911 operations and transferred to oversee the transit division. It was not immediately clear why he was bounced, but a source said Dowd has put in his papers to retire. The 911 system has been plagued with problems despite a $2 billion overhaul. His removal followed a meeting about the foulups and problems that have been plaguing the system despite the $2 billion and 10 years the Bloomberg administration devoted to overhauling and modernizing the 911 operation.
Ex-911 boss Chuck Dowd's underlings retire ahead of probe(NYDN)
More on the 911 Scandal
FDNY Suspends 4Works Following Deadly Fire
Why did the 911 system not default to another worker?
FDNY suspends four following deadly fire(Capital) Four members of the fire department have been suspended without pay for up to 30 days after an investigation found they were too slow to dispatch Emergency Medical Services during a fatal fire in Far Rockaway last weekend. The city Department of Investigation and Fire Department jointly issued a memo on Friday to Mayor Bill de Blasio announcing its ongoing probe found three Queens dispatchers and one supervisor were responsible for a seven-minute delay in notifying E.M.S. after firefighters at the scene requested emergency medical technicians. The two-page letter notes that "some of the four involved in this response" had previous "disciplinary issues … including prior documented instances related to mishandling of fire incidents and a prior documented instance of failure to supervise." But so far the evidence points to human error in the Saturday evening fire that killed two 4-year-old children, who had reportedly been playing with a lighter. "The notification to EMS was not promptly made," reads the background portion of the memo, which was released to the press around 4 p.m.* City Suspends Dispatchers Over Ambulance Delay in Fatal Fire(NYT) Department investigators focus on why dispatchers failed to send ambulances to a home in Far Rockaway when firefighters confirmed a fire. * Man caught on video firing at two others in broad daylight(NYP) * Four Emergency Personnel Disciplined in Fatal Fire(WSJ)
Why Does the Council Ignore the Corrupt 911 Contractors, Lobbyists Who Push Them?
"THE RESPONSE TIMES ARE TOO HIGH:" Longer 911 ambulance times stir City Council(NYDN) Since changing timing methods, longer ambulance response times shake up Thursday's City Council meeting. Newer times better reflect how long it takes for units to show up, Fire Commissioner Sal Cassano said. City ambulances are taking nine and a half minutes to get to the scene of life-threatening emergencies, new data show.
Council Ignores Comptrollers 911 Contract Investigation
Until last June, response time was calculated from the moment a 911 call was transferred to the appropriate dispatcher. Under that method, ambulance response time was 6 minutes 47 seconds, according to city stats. The city’s new 911 system — which routes all calls through a central set of dispatchers — has drawn fire from critics who say it increases response times and experiences frequent glitches.
Council Names A Street for Ariel But Does Not Hold A Hearing to Find Out the Cause of Her Death the Corrupt 911 Contrats
'It’s been a really emotional day': Manhattan street corner named after 4-year-old Ariel Russo who died in car crash; family reveals they haven't revisited area since tragic day(NYDN)On what should have been Ariel Russo's fifth birthday, the tot's family helped unveil a street sign Monday on the Upper West Side corner where she died last summer. Little Ariel was struck and killed by a teen fleeing police in his parents' SUV on June 4.
Is the Power of the 911 Lobbyist Over the Council the Reason It Names Street and Does Not Investigate Contractors?
A report found a series of blunders led to delays in responding to the accident in Manhattan that killed 4-year-old Ariel Russo * City wants $40 million suit launched by Ariel Russo’s family tossed on technicality -- victims did not call 911 (NYDN) The city wants a $40 million negligence lawsuit filed by the family of Ariel Russo, the 4-year-old who was killed by an unlicensed driver last year, tossed because neither she nor her critically injured grandmother personally called 911. The city insists that a “special relationship,” which calls for the victim or a blood relative to call 911, must exist in order to support a negligence claim. RELATED: ARIEL RUSSO CAR CRASH PROBE FAULTS WIDESPEAD HUMAN ERROR, NOT 911 WOES * RELATED: GONZALEZ: ARIEL RUSSO PROBE FINDS ENOUGH BLAME TO FILL A CALL CENTER
For $1.5 Billion, New York Plans a Much-Delayed Overhaul of 911(NYT, 2007)
Hewlett-Packard has been hired as the plan’s technology contractor. Paul J. Cosgrove, the commissioner of the Department of Information Technology and Telecommunications, said that a second contractor, Gartner, had been hired to monitor the first one. “We are absolutely riding herd on them,” Mr. Cosgrove said.
Dead Girl and Lobbyist Still Rake In 911
Lobbyist Are So Protected That Can Rake In $$$ While People Get Hurt By Their Handy Work
In 2010 thru 2011 when the city council was going after problems in the 911 system, HP hired Kasirer Consulting LLC and paid them over $200,000 to lobby city hall for the company. Mercury Public Affairs public affairs have been working on the project for Intergraph Corp since 2007. Before Intergraph hired Sal Salamone as a lobbyist in 2006 to 2008 ($100,000) Salamone worked for the city on the Citytime project until he was let go after the corruption and cost overruns become know on that project, in which Liz Holtzman was one of the lobbyists that cashed in. It had to get through the fog surrounding the 911 contracts. Last month Bloomberg lauded Comptroller 911 audit he once called 'stupid.’ He even said there was nothing wrong with the Hewlett-Packard contract and the city paid those most of the money they requested. The mayor changed him mind on Comptroller budget to stop a federal audit requested by DC 37’s Lillian Roberts.* CM to lobbyist: "You're not really focused on safety, but on the perspective of drivers is that fair? Lobbyist: Yes.(WNYC) * In 2013 Mercury Public Affairs, which was running an independent spending campaign funded by billionaire David Koch and others boosting Mr. de Blasio's general-election opponent, Republican Joseph Lhota.
The $2 Billion 911 Scandal
3rd day of 911 ‘call waiting’ amid glitches The city’s brand-new 911 system went down yesterday for a half hour — the third day in a row it was riddled with glitches. The failure brought down the EMS computer system, as well as the terminals in the ambulances, a source
Problems With New Software For NYPD's 911 System Stress Out Operators, Dispatchers * Gonzalez: For third-straight day, city's new 911 system continues to FAIL as records show developer has history of problems(NYDN) * Who does 911 call? (NYDN Ed)
Police Commissioner Kelly must fix bugs in the city's emergency phone system
Should We Forget About the Death of Ariel Russo Also?
(NYDN Ed) 911 Does Not Compute
After insisting the main flaw in the city’s new 911 emergency call system was with the people who dispatched responders, City Hall’s top man on the project admitted that there had been technical glitches. Staffing is in such turmoil that the NYPD will add 150 civilian dispatchers and is considering assigning 300 uniformed cops to dispatch duty. Also, the Department of Investigation is studying the unexplained 4-minute delay in getting an ambulance to Ariel Russo, when the child lay fatally injured after being hit by an SUV.
de Blasio Flip Flops on 911 Dispatch Contract
The Mayor's Office of CItywide Emergency Communications (OCEC) intends to enter into a contract with Intergraph Corp. to provide a computerized dispatch system for the FDNY, according to an announcement in the City Record. Intergraph is the same company de Blasio asked the Department of Investigation to probe when he was running for mayor last year after its software used by police dispatchers failed. In a July 2 letter to former Department of Investigation commissioner Rose Gill Hearn, de Blasio cited a Daily News article detailing problems with the Integraph Computer Aided Dispatch (ICAD) system built by Intergraph and used by 911 operators to assign police officers to emergencies.
No Outrage at 911 System Failure
Better call 911 for 911! Staffers in glitch crisis are exhausted(NYP)
No wonder the city’s new emergency response system is plagued by dangerous delays. Beyond repeated technical glitches, civilian 911 call takers are so overwhelmed by their workload that they’re dropping like flies, breaking down mentally and...
My hell as a 911 operator (NYP) The city’s new $88 million 911 computer system, part of a $2 billion overhaul of the emergency- response system, crashed at least nine times last week and
The city comptroller, Scott M. Stringer, is issuing a directive that he says will standardize how information technology contracts are handled across all city agencies. Comptroller Scott Stringer is moving to step up oversight of information technology contracts by issuing a directive that he claims will standardize how the contracts are handled across all city agencies
What Happen to the Criminal Investigation of 911 That Liu Called For?
Flashback Bungled 911 Call System Redo Cost Taxpayers Millions, Audit Finds(WNYC) The city’s Department of Information Technology and Telecommunications bungled the contract with by Hewlett Packard, Liu said, causing the upgrade to incur as much as a $362 million cost overrun over the initial budget for the integration. The comptroller’s report, based on a 15-month review, also found that the department allowed Hewlett Packard to “drastically mark up subcontractor bills resulting in questionable billing. Liu said he referred the audit to the Manhattan District Attorney’s office. As reports of problems with the project surfaced, city records show that Hewlett Packard was spending six-figures to registered city lobbyists making the case for HP behind the scenes. HP advocates at the time included Comptroller Liu's campaign spokesman George Arzt , who billed HP $15,000 between 2007 and 2008, attorney Steven Polan and former Republican state legislator John Faso whose lobbying firm charged HP $167,000 for 17 months of procurement work. All three declined to comment.
Fines No Legal Cases Again
Verizon to Pay City for Cost Overruns(NYT)
Verizon has agreed to pay New York City at least $50 million for falling behind schedule in developing software for the new 911 system that then failed to meet city standards. * Bloomberg, Liu agree on $50M Verizon settlement over 911 system work(NYDN)
Liu Still Blocking 911 Contracts
Holtzman Taking CityTime Lobbying Payoffs and Wants Weiner Seat
As reported by City Hall on Friday, the Queens Democratic Party is seriously considering picking former congresswoman Liz Holtzman as the Democratic nominee in the race to replace Weiner. But one big problem for Holtzman could be her recent lobbying work on behalf of the giant defense firm SAIC, the main contractor on the scandal-scarred CityTime project. In the first four months of 2011, Holtzman was paid a whopping $80,000 to lobby the comptroller's office and mayor's office on CityTime.* "Holtzman could likely be trusted not to run against Crowley or Rep. Gary Ackerman." * The Bringing Down of Liz Holtzman * CityTime Payroll Scandal a Cautionary Tale(WNYC) * Elizabeth Holtzman Thinks She’s Ideal for Weiner’s Seat(NYT) * The Special Election Timetable (YNN) * Elizabeth Holtzman Interested in Running for Weiner's Seat(Forward) * NY9: “Whoever wins the seat may have little time to enjoy it.” [Jewish Forward Daily] * Candidates interviewed by the Brooklyn/Queens GOP